Common Questions
qCrisis Common Questions
General Questions
qCrisis is a support platform dedicated to helping individuals and families navigate life’s most challenging moments. We provide expert-led counselling and tailored support for various crises, including family conflicts, mental health struggles, academic and career pressures, and financial stress.
Anyone experiencing emotional, social, or practical challenges in their personal or professional life can benefit from our services. This includes individuals, families, students, professionals, and those facing mental health struggles or financial stressors.
Our process begins with an initial consultation to understand your unique challenges. Based on this, we pair you with a qualified counsellor or psychologist who provides personalized strategies and support.
Services and Support
We offer support in areas such as:
- Family and relationship crises (e.g., domestic violence, parenting stress)
- Academic and career pressures (e.g., job stress, peer pressure)
- Health and emotional well-being (e.g., anxiety, depression, loneliness)
- Self-identity and social issues (e.g., bullying, body image concerns)
- Financial and socioeconomic stress (e.g., debt, job loss)
We provide both online and in-person sessions based on your preference and location. Our online services are designed to be as effective and secure as in-person meetings.
Our counsellors are licensed professionals, including psychologists, therapists, and mental health experts, with years of experience in crisis management and counselling.
A typical counselling session lasts between 45 minutes to 1 hour.
Confidentiality and Privacy
Absolutely. We adhere to strict confidentiality protocols to ensure your information is secure. Your privacy and trust are our top priorities.
No, unless you explicitly consent to share this information. Your sessions are entirely confidential.
Booking and Payments
You can book a session through our website only. Kindly click on the booking link at the top of the website. Once you provide basic details about your needs, we will connect you with the right expert.
Our pricing varies depending on the type of service and duration of the sessions. An emergency call is free for 10 minutes to understand the issue and to control the situation for that moment. For detailed consultancy, you may book an online phone call for as little as Rs. 499 per hour with our experts. In case you want to meet an expert in person at their facility, you may book a meeting for Rs. 999.
Yes, we provide a free 10-minute consultation to help you understand how our services can support you and to answer any questions you may have.
Yes, sessions can be cancelled or rescheduled with at least 24 hours’ notice. Please review our cancellation policy for more details.
Additional Information
For consultation in urgent crisis, we are available 24/7. In case it is a medical
emergency, you should connect with a nearby clinic or hospital immediately.
Yes, you can reach out on behalf of a family member, friend, or colleague. However,
we require their consent to begin sessions.
We regularly review our practices, gather client feedback, and ensure our
professionals stay updated with the latest counselling techniques and certifications.